The Future of Local Government Services

Local government business models will eventually look a lot more like Google, with councils at the hub of an ecosystem of different service providers assembling standard services around residents like building blocks. That’s what LB Hounslow’s Director of Transformation Anthony Kemp, Open standards visionary Mark Foden, and myself told a highly engaged audience at Royal Institute of British Architects last night. The evening opened with a premier of a short video explaining how Digital platforms will transform local services, http://bit.ly/citytown, after which attendees from 14 local authorities, NAO, GDS, SOCITM, University of Surrey Business School, several government departments including DCLG, Computer Weekly, Local Digital, Box, Salesforce, and Methods discussed this enormous opportunity to bring about real, sustainable change across the local government marketplace.

The video’s designed to convey a difficult concept to an audience that’s not especially interested in technology. See if you think we succeed…

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