Revolutionising Digital Public Service Delivery: A UK Government Perspective

Here’s a working paper written by Alan Brown of Surrey Business School, Jerry Fishenden of Bath Spa University, and myself.  it tries to provide an ‘easy read’ perspective on the past, current, and future picture in ‘government Digital’:

Screen Shot 2014-04-06 at 09.32.40

IEEEComputer-egov-DigitalPublicServiceDelivery-FINAL2.2[1]

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